Support

If something is not working as expected or you have questions about the connector, get in touch.

Connector technical support

For technical issues (the connector returns no results, an error when adding it in Claude.ai/ChatGPT, unexpected iframe behaviour), write to the address above. When reporting a bug, include the host (Claude.ai web, Claude Desktop, ChatGPT), the approximate date and time, and an example of the prompt or ISIN involved.

General MyInvestor support

For questions that are not about the connector — your account, fund subscriptions, specific product queries, customer service — use MyInvestor’s official channels:

Privacy policy

Full details on what data the connector records (spoiler: nothing personal) in the privacy policy.