# Support

If something is not working as expected or you have questions about the connector, get in touch.

## Connector technical support

- **Email:** <info@gptadvisor.com>

For technical issues (the connector returns no results, an error when adding it in Claude.ai/ChatGPT, unexpected iframe behaviour), write to the address above. When reporting a bug, include the host (Claude.ai web, Claude Desktop, ChatGPT), the approximate date and time, and an example of the prompt or ISIN involved.

## General MyInvestor support

For questions that are not about the connector — your account, fund subscriptions, specific product queries, customer service — use MyInvestor's official channels:

- Website: <https://www.myinvestor.es>
- Help centre: through the "Ayuda" section of the MyInvestor website.

## Privacy policy

Full details on what data the connector records (spoiler: nothing personal) in the [privacy policy](/privacy).